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Shield Ravens

Customer Service

CHANGE MY ORDER

Although we will do our best to accommodate you, we can not guarantee order changes. Contact us at [email protected] or leave us a message on

219 307 8389 quoting you order number and we will do our best. In stock items are often shipped the same day so may not be changeable.


INTERNATIONAL ORDERS

To place an international order, please contact us on 219 307 8389

DOMESTIC SHIPPING 

We offer USPS Flat rate domestic shipping based on order amount to all 50 states. 

  • $.001-$15.00 - Flat Rate shipping $5.50
  • $15.01-$25.00 - Flat Rate Shipping $9.95
  • $25.01-$55.00 - Flat Rate Shipping $16.50
  • $55.01- $75.00 Flat Rate Shipping $22.95
  • $75.01 and up -  Flat Rate Shipping $35.00

RETURNS POLICY

We will accept returns for an exchange or refund of the product price within 14 days from delivery. We reserve the right to charge a restock fee on items that are not returned in purchased conditioned. Restock fees are decided on a case-by-case basis. Items that are returned in less than pristine condition, damaged by the buyer or altered in any way, will be returned to the buyer at the buyer’s expense. Some items can note be returned due to their nature. We do not refund shipping charges.


If your product was received faulty or defective, please contact us and we will do our best to correct the issue to your satisfaction.


FOR OTHER CUSTOMER SERVICE QUESTIONS

All other customer service questions or queries, contact us at [email protected] or 219 307 8389


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